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Employee of the Quarter |
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Throughout her years at Braxton County Memorial Hospital, Sue has received innumerable positive comments from patients cared for at our local community hospital. She was selected as the December 2004 Artist of the Month due to multiple responses from surgery patients praising her ‘professional and caring’ attitude, her ‘Christian character’ and ‘cheerful disposition’. Even in the midst of interruptions, her ‘calm’ and ‘reassuring demeanor’ was credited with ‘exemplifying the type of care patients want to receive’. Within an eight year period, Sue received the Patient Satisfaction Recognition Award an impressive thirteen times. This award is presented quarterly to the employee recognized most in their clinical area as noted from patient comments on satisfaction surveys. Without a doubt, Sue’s priority is to provide our patients with the best possible care mixed with an enormous amount of compassion. Recently, Sue discovered another method for enhancing patient care as well as improving communications between those providing that care. She developed a ‘Surgery Report Sheet’ to better support intercommunications between nurses caring for a patient following surgery. Amy Moore, Registered Nurse on Med Surg says, “Sue developed this form to use when she gives Med Surg nurses report on surgery patients that are staying overnight or longer. The form makes the transition 100% easier for all involved! She is knowledgeable and is a great team player!” Pam Bender, Surgical Services Leaders, comments, “Sue really is an exemplary nurse. She is thorough and takes wonderful care of our patients.” Sue came to Braxton County in 1991 and has worked at various times at BCMH. She says, “I have been married to my loving husband, Mike, for 19 years. We don’t have children, but we have several dogs and cats. I feel we have an extended family with the many wonderful and loving coworkers here at BCMH. I am one member of the body, serving God by serving others.” BCMH truly appreciates the care Sue provides our patients, her industriousness in enhancing communication among staff, and especially, her kind and compassionate heart. |